FAQs

What information should be engraved on my ICETAG?

For the Pro ICETAG, our recommendations are

Line 1: First & Last Name

Line 2: Your Home Address

Line 3 & 4: Other Next of Kin’s Contact Numbers’ or Doctor’s Contact Numbers

Line 5: Blood Group or Any Medical Condition you may have

Line 6: Mantra

When will I receive my ICETAG?

If the product you have ordered requires engraving, it may take 3 – 7 days for it to be engraved, assembled & delivered to your doorstep.

What happens if there is a mistake on my ICETAG?

Did you make a mistake?

Did we make a mistake?

Worry not. Tell us the problem on our contact form and we shall get you a fix.

I would like to partner with ICETAG on the importance of wearing medical alert bracelets. How do I get in touch?

Kenya-flag-finger-print

Please reach out through our contact us form.

We would be absolutely thrilled to hear about your idea(s) and how you wish to collaborate.

ICETAG actively supports and works with first responders and medical personnel on the role ICETAGs play In Case of an Emergency.